Kraken, one of the big crypto exchange is finally back online after an extended downtime of over two days due to problems experienced during scheduled and long overdue upgrade of the trading system. The long period of downtime for the popular exchange, especially among European users has caused a lot of different rumors and speculations to circle around, even though the exchange has tried to assure users that all funds are safe. The main concern was that people did not have access to their funds stored on the exchange and within turbulent market that could mean a lot of potential losses, especially for day traders. Anyway, the good news is that no funds were lost and any transfers of crypto to the exchange during the downtime should also be available in the user’s balances.
Do note that all orders have been cancelled prior to trading resuming and all trading pairs were launched with no orders on the books, so be extra careful at the moment when placing orders, especially for sales or buys with market price. Withdrawals are currently disabled and will remain disabled for a minimum of 12 hours, for fiat or crypto deposits (initiated before, during or following the downtime) users should allow up to 2 additional business days for funds to be credited. Kraken has also activated zero fee trading for all clients (across non-margin trades) starting today and lasting through the end of this month (January) as an excuse for the caused trouble with the long downtime.
Update: It seems that not all issues have yet been resolved and soon after getting back online the exchange has taken down trading until they resolve a problem with the order book data not being displayed properly.